Overview
RAD Centre sits at Selkirk Stadium in Wendouree, Ballarat, bringing physiotherapy and strength and conditioning together. Its public pricing tells patients they can claim Private Health Insurance rebates on the spot via HaltH and pay only the gap.
Visit RAD CentreThe challenge
A hybrid of appointments and memberships, with regional athletes who expect instant claiming.
The team wanted to keep their own strength and conditioning software.
Photos courtesy of RAD Centre
The solution
RAD Centre uses HaltH for instant Private Health Insurance claiming and gap payment on physio appointments.
Payments are connected without ripping out the programming tools the team already relies on.
Results
- Claiming on the spot is now part of the brand promise.
- Faster checkout, so athletes get back to the floor.
- A regional performance proof point for HaltH.
- Chris Radford is an active advocate for HaltH.
In their words
“The health funding visibility feature has completely changed how our practice operates. No-shows have dropped dramatically since clients can see their coverage.”
Chris Radford
Owner, RAD Centre