Secure by design.
HaltH is built from the ground up using the latest security infrastructure to ensure every funder, client and provider is safe from potential threats.
Trusted by Australia's leading health insurers
Security snapshot
A quick overview of how HaltH protects your data, transactions, and access.
Encryption
End-to-end encryption for all data in transit and at rest (AES-256)
Tokenisation
Payment card data tokenised — never stored on HaltH servers
Access controls
Role-based access with MFA required for all accounts
Audit logs
Complete audit trail for all system access and changes
Incident response
24/7 monitoring with documented incident response procedures
Vendor management
Third-party vendors assessed against security standards
Data residency
All data stored exclusively in Australian data centres
Compliance
ISO 27001 certified, PCI-DSS Level 1 compliant
Protecting everyone in the HaltH ecosystem
With ISO 27001 certification, HaltH uses best-in-class security to protect everyone's data and payments — without the complexity.
For your business
Bank and hospital-grade security protecting your practice-so you can focus on patient care.
- Bank-level payment security — PCI-DSS Level 1 protection means zero liability for payment fraud
- Healthcare-grade encryption — ISO 27001 certified data storage keeps patient information secure
- Auto compliance tracking — All audit documentation maintained automatically
- Real-time fraud detection — Suspicious claims blocked before they cost you
For providers
Your credentials verified and protected at every step-never exposed to theft or fraud.
- Verified credentials — Medicare provider numbers verified and encrypted-used only with your permission
- Two-factor authentication — Two-step verification on every login blocks unauthorised access
- End-to-end encryption — Professional details encrypted and accessible only with proper authorisation
- Instant alerts — Immediate notification of any suspicious credential activity
For clients
Your details stay private-encrypted, Australia-based, and never at risk.
- Data stays in Australia — Health information protected by Australian privacy laws, never stored overseas
- Verified claims — Claims require both health fund card and payment verification
- Bank-level encryption — Personal and payment details encrypted with same protection banks use
- Minimal data collection — Only essential information collected, never shared with third parties
Security for health insurers
Digital payments enable capabilities traditional terminals can't deliver. Get complete visibility, automated protection, and intelligent insights.
Healthcare-grade security, built in
ISO 27001 certified
International standard for information security management
End-to-end encryption
Healthcare-grade encrypted data transmission
Continuous monitoring
Pattern updates and threat detection 24/7
Australian data sovereignty
Healthcare data stored and processed in Australia
Trust centre
Visit our Trust Centre for complete transparency on certifications, compliance documentation, and real-time security status.
Visit Trust CentreUnderstanding the rising threat of fraud in healthcare
Explore The State of Healthcare Fraud, our new whitepaper uncovering data-driven insights into the fraud patterns shaping Australia's healthcare system.
- Get data-driven insights into evolving fraud schemes, provider-identity abuse and claim-manipulation tactics.
- Discover how data analytics, real-time validations and integrated platforms are becoming essential to prevention.
- Learn how the infrastructure you use today determines whether you're reacting to fraud, or preventing it altogether.
Frequently asked questions
Related resources
More information about how HaltH keeps you safe.
Serious about security?
See how HaltH can protect you with security built for healthcare.